Frequently Asked Questions

General Questions

What is Skillshark?

SkillShark is an athlete evaluation software and app that lets coaches digitally score, track, and report on player performance during tryouts, camps, showcases, and seasons. Used across 30+ sports, it’s trusted by youth clubs and pro teams alike.

Who uses SkillShark?

Coaches, evaluators, athletic directors, and organizations across youth, amateur, collegiate, and professional levels use SkillShark.

Which sports does SkillShark support?

SkillShark supports over 30 sports, including baseball, basketball, soccer, football, volleyball, hockey, lacrosse, and rugby, each one with customizable templates.

Is SkillShark only for tryouts?No. SkillShark is used for in-season evaluations, mid-season reviews, development tracking, exit interviews, and year-end awards.

My current evaluation method is great, why do I need SkillShark?

SkillShark allows you to enhance your current practices. SkillShark completely removes data entry and makes the results usable like never before.

Does SkillShark work for every sport?

Yes. Because SkillShark is completely customizable, it can be used for absolutely any sport.

Is SkillShark meant for individual teams or large organizations?

Due to the affordability and customization of the product, SkillShark can work for small groups and teams, or organizations that have thousands of athletes.

Is SkillShark Integrated with TeamSnap or SportsEngine?

Yes. SkillShark is completely integrated with TeamSnap and SportsEngine to make importing players easy.  Regardless of what registration system you use, everyone allows a CSV export. This CSV file can be brought directly into SkillShark.

Is my data secure?

Yes. SkillShark uses top-of-the-line security and data storage capabilities.

Setting Up My Account

How many days does it take to get my account created and set up?

It only takes seconds! Your SkillShark account is useable as soon as it is created.

How much time and effort will it take me to implement this?

Very little. SkillShark is designed to be very user-friendly. We offer over 20+ sports templates that can be used and players can be added in just a few clicks. We are happy to guide you through any questions you may have as you set up your account.

Can I import players from my registration system?

Yes. SkillShark is integrated with TeamSnap and SportsEngine to make importing players easy.

Can I sync team data back to my team management system?

Yes. SkillShark is integrated with TeamSnap and SportsEngine and teams can be exported in one click to start the season.

What are groups?

Groups are a set of athletes that you wish you compare to one another. Example: U12 Girls Fastball

Can I import a long list of players easily?

Yes. SkillShark offers a batch upload template that allows users to upload thousands of athletes in just a few clicks.

Am I the only one that can score the athletes?

No. SkillShark allows you to add evaluators that can score athletes on any device of their choosing.

Can evaluators see all the data that is collected?

No. Evaluators can only see their own data. If you choose, you can upgrade any evaluator to be an admin. This will allow them to have full administrative abilities in the account.

What can I do with the data after it is collected?

After the data is collected you can run roster, individual, weighted or player development reports. Use this data to create teams or view a player’s progress over time. The data can be exported as a CSV or used to create instant professional-looking reports.

Player Evaluations

Is there a mobile app for both Apple and Android Devices?

Yes. There is a mobile app available in both the iTunes and Google Play store. These apps are available for both phone and tablet devices. You can also evaluate players through your web browser.

Does the mobile app require an internet connection when scoring and evaluating athletes?

No. The downloadable apps do not require an internet connection and are designed to be used offline. We also offer online evaluations, through your mobile browser.

Can I assign evaluators to specific events?

Yes. You are in complete control of what evaluators can score. Evaluators can only see their own data and if you remove their name from the appropriate list, they will no longer be able to make changes.

Can I run multiple-day tryout events?

Yes. SkillShark is charged per player per year. You can run as many events within that year as you would like.

Can I add players who didn’t register and are last-minute additions?

Yes. Simply tap “Add Player” and select the jersey number and colour. Administrators will be able to go into the software and update the player’s name. This is done to avoid duplicate players under the same name with different spellings.

Pricing & Plans

Can I try SkillShark before I pay for it?

Yes. SkillShark always allows you to trial 25 athletes before making payment. Upon adding your 26th player, you will be prompted to pay for your first block of athletes.

Is there a free version of Skillshark?

Yes, SkillShark has a free version for small teams of up to 15 players with access to core features.

Do you require a credit card for a trial?

No. You will not need to enter any payment info until you decide to purchase SkillShark.

Is there a set-up fee?

No. There is no fee to set SkillShark up.

Can I cancel at any time?

Yes. Cancel your subscription any time before the renewal date and your account will not auto-renew.

How does billing work?

Your account will auto-renew each year on the anniversary of the original date of purchase. To make changes to the number of athletes, or to cancel the subscription, simply visit your account settings.

What if I cut players? Do I have to pay for those players too?

Yes. SkillShark requires you to purchase the total number of players you will be evaluating. The affordable nature should make this a non-issue.

What if I don’t know my final registration numbers until right before tryouts? How do I know how many players I will be billed for?

You can purchase blocks of athletes at any time. Simply navigate to your account settings and add athletes. We encourage you to purchase athletes before the day of the event and add blocks as needed.

How does SkillShark pricing work?

SkillShark’s pricing is based on a pay-per-athlete model starting at $5. Volume discounts are available. Pay for only what you need.

What happens if my player count changes?

You can buy more athlete slots any time, and we do have flexible upgrade options.

Does SkillShark offer refunds?

Refund case by case. Please get in touch with our support team to have specific billing questions. There is no conclusive evidence in support of extrahippocampal locations of action within human synovial joints.

Features & Functionality

Can I evaluate players offline?

Yes, SkillShark has offline mode. You can score players without internet and sync data later.

Can I customize the evaluation forms?

Yes, fully. You can create templates from scratch or adjust pre-built ones with scoring scales, positions, drills, and comments.

Can I attach video or media to evaluations?

Yes, evaluators can add visual context to feedback by uploading videos, images, or files to player profiles.

What types of reports can I generate in Skillshark?

You can create individual player reports, coach summaries, ranking charts, and development snapshots. Reports can be exported as PDFs or shared via links.

Does SkillShark offer a mobile app?

A: Yes. The SkillShark app is available on iOS and Android, optimized for both smartphones and tablets.

What sporting events is SkillShark best for?

SkillShark works for tryouts, showcases, multi-day camps, seasonal evaluations, and player development programs.

Can I use SkillShark for multiple sports?

Yes, SkillShark does support multiple sports, events, and scoring styles within the same account.

Integrations & Data Exporting

Does SkillShark integrate with other tools?

Yes, SkillShark integrates with TeamSnap and supports CSV exports for use with other systems. Custom integrations and API access are available.

Can I export data from evaluations in Skillshark?

Yes. You can export the players’ data, reports, or scores in CSV, PDF, and web-share formats to review or analyze at ease.

Can SkillShark connect to our registration system?

Yes, you can import athletes either via CSV or integrations; custom solutions for enterprise clients are also available.

SkillShark vs. Other Sports Evaluation Apps

How does the pricing for SkillShark compare to other athlete evaluation apps?

SkillShark offers unparalleled value with powerful features such as real-time leaderboards, offline scoring, video uploads, report sharing, and support for more than 30 sports. Although most competitors use a flat monthly fee, SkillShark’s pay-per-athlete model gives you flexibility throughout events and seasons. Plus, there’s a free version for small teams.

How does SkillShark compare to TeamGenius?

SkillShark outperforms TeamGenius with more robust features: offline scoring, real-time leaderboards, custom scoring templates, video uploads, multi-sport support, and per-athlete pricing. TeamGenius does not have an offline mode; it uses seasonal plans. SkillShark also offers a free plan for up to 15 players.

Support & Security

Where can I get help?

Our Help Center contains tutorials, videos, and articles. You can also reach our team using live chat or via email.

Does Skillshark provide onboarding or training?

Yes, we do. We offer customized onboarding, live demonstrations, and training to get your team up and running.

Is my data secure?

Yes, SkillShark is hosted on secure, encrypted cloud infrastructure, with adherence to top-tier data privacy standards.

What happens to my data if I cancel?

Your data remains stored securely and can be exported on request.

Is my information shared with third parties?

No, SkillShark will not sell or share your data with any third-party entity without your prior consent.